IEA Privacy Protection

Protecting the information and personal data you provide us and the privacy of visitors to our website (www.iea.org, the “IEA website”) is of utmost importance to the IEA. This privacy policy explains the information the IEA may collect from you and how we may use this information. We undertake to ensure that any personal information you provide us remains private and is used only for the specific purpose for which it was collected and in strict accordance with this privacy policy.

Collection of non-personal information


In general, you can browse the IEA website without disclosing any information about yourself. If you visit the IEA website to read or download information, we collect and store only the following information: the date and time, the originating IP address, the domain name, the type of browser and operating system used (if provided by the browser), the URL of the referring page (if provided by the browser), the object requested and the completion status of the request. This information is automatically recognised and is collected for the purposes of website traffic analysis, technical support and for securing and maintaining the IEA website. The information is anonymously recorded and it is used and analysed only at an aggregate level; none of it is reviewed at an individual level. The information is retained for a maximum period of 2 years.

Cookies and Other Technologies

No applications will place cookies on your workstation when you visit the IEA website. However we use server-based cookies for Online Bookshop sessions which will save your password so you don’t have to re-enter it at each new visit.  If your browser rejects cookies, you may still use our website.

Your choice

Registering on the IEA website is optional. If you choose not to register or provide personal information, you can still use the IEA website. However, you will not be able to purchase publications or receive email alerts. If you choose to register, the information will be used only for the specific stated purpose and will never be disclosed to third parties. You can choose at any time to unsubscribe from the website by sending an email to unsubscribe@iea.org and your name and email address will be deleted from these registers. 
 
Except in exceptional circumstances, we won't use your personal information to contact you other than as set out here. For example, we won't use your personal information to contact you for marketing purposes (other than to notify you of new publications or online services, as outlined below) or to promote new services to you. However we (or someone we specifically engage for this purpose) may use your personal information to contact you to help us improve our products, services or content and we may transfer your personal information to such other person for this purpose.

Personal information

When purchasing from our Online Bookshop, you will be asked to provide the following information: name, full postal address, telephone number, fax number (optional) and your email address. This personal data is retained in a database so you won’t need to re-enter your details again if you’re a returning customer. You will also be asked to indicate if you wish to be included in the list for notification of new IEA publications.

Subscribers to the Online Data Service are asked to provide similar details (name, postal address, e-mail address and telephone number), which are also retained in a database.

Third party websites

We are committed to keeping your information confidential; however, we sometimes use third parties to provide services on our behalf. For example, both the Online Bookshop and the Online Data Service use a secure external payment server to process credit-card payments for purchases. (Payment by cheque or bank transfer is also possible for all transactions.) Distribution of notifications and newsletters may also be carried out through a third party email dispatch service. Please note that where our website contains links to third party websites, we are not responsible for the privacy practices of those websites and this privacy policy applies solely to personal information collected by the IEA.

Other information you provide us

If we ask you to provide us with your personal information in any another context, we undertake to use that information only for the stated purposes. We will not use the information for any other purpose without your consent. For example, we will not provide your personal information to third parties unless that is one of the stated purposes for its collection and if it is not, we will not provide it to third parties unless we have your consent.   

Access to personal information

You can ask us whether we are keeping personal data about you, and you can also request to receive a copy of that personal data. However, before responding to your requests and sending you any personal data, we will ask you to provide proof of your identity. If you are not able to provide this, we reserve the right to refuse to send you the personal data.

We will make a genuine effort to respond in a timely manner to your requests or to correct inaccuracies in your personal information. At any time, you may request that we delete or correct your personal information in our registers. For such requests, please contact info@iea.org.

Security

We take precautions to safeguard your personal data against loss, theft, and misuse, as well as against unauthorised access, disclosure, alteration, and destruction. We will continue to enhance our security procedures as new technology becomes available. We strictly enforce privacy safeguards within the IEA and IEA employees who have access to personal data are obliged to respect the privacy and confidentiality of such data.

Amendments

We will highlight any changes to this privacy policy on the IEA website. If you have any questions about our privacy policy, please contact info@iea.org.